Alone in walled cyberspace: I was working on a collaborative project today and made some interesting observations. The university forum was quiet, as so often now. We are six groups of 10 students each, each group works with an allocated associated lecturer. They could potentially get discussions going but debate has decreased to a degree where 3-5 students per week at best contribute, it’s rather monologues than debates. The current project is a group presentation based on notions of definition of professionalism, excellence, best practices and related illustrating material in educational contexts. It’s fairly straightforward and I have already selected my case studies, summarised the key points which I think justify calling them excellent and posted that. So I can concentrate on a paper due next week for the course on accessibility.
Wiki and Moodle: We use a Wiki within the Moodle environment. Even though Moodle is open source, the technology is rather hindering than facilitating efficient and enjoyable communication and collaboration. The course is 100% online, i.e. no printed material, no audio or video conferences. A huge minus, it means you don’t talk to any student or lecturer over the course of five months, you won’t see them if they opt for those object-centred avatars, the least personal thing anyone could possibly come up with.
Online collaboration: Based on these premises, the collaboration is mediocre, we try, of course, to hit the deadline, and produce something that will pass. But we depend on each other (which would be a lot more fascinating to study…) and what happened over the past few days was quite amusing. People were reminded to show up in the forum and collaborate on the project as this is a must-do activity – one of the many that are not mentioned in the course description when students sign up for splashing out a four-digit amount on this course just to end up being frustrated but end up not daring to express it.
Power and Panopticon: The forums could be linked together rather than running individual walled gardens where a group of no more than ten students watched by their lecturer makes for a spirit of a Foucauldian panopticon because lecturers neither engage in debates (other than ‘oh, that’s a good point’) nor do they share conference announcements, their own publications or anything that I think would be normal to do in an online course at post-graduate level. I found myself posting conference announcement until I noticed that all lecturers and course authors attend plenty of conferences but remain utterly shy when it comes to sharing. No papers, no ideas beyond the course content, no events. Make your own way if you want to be one of us.
Sharing practices 1.0: Now, people emailed the lecturer asking to get their email address distributed. The Open University does not support student contact lists we were told, which means you have to email the lecturer and ask them explicitly to email that to other students. Once they have done that students get an email with one email address of a fellow student addressed to an undisclosed recipient list. Now to me that is so web 1.0 and so control-freakish that I couldn’t help but post my email address straight into the course Wiki – which is, you guessed it, behind walls, password-secured, of course.
Dependent learners: I found the Wiki work so far not exactly inspiring, you get an impression there are students who throw into it whatever they can think of – or the opposite, nothing at all. We are asked to collaborate with regard to cleaning up etc but it feels a bit like reinventing the wheel – there are publicly accessible wikis in the net, so why not having a look and getting inspired? Oh, self-directed learning, critical and independent thinking and questioning minds, are we ready for them or shall we rather re-produce the well-tried docile bodies and minds that come in so handy in consumerist societies that just suffered a major blow to the unquestioning buy-now, let the next-generation-pay attitude? It’s so convenient to not being questioned, and to not engage with some of those tireless students who are such a nuisance…
The administrator-lecturer:The whole course would greatly benefit from more critical thinking, concerted action and a much less administrative attitude of lecturers who see their role obviously in copy and pasting individual snippets of the course guide following the pattern ‘activity 2.4 – please discuss…’. It’s all asynchronous and students tend to ramble away, everyone under considerable time pressure due to all those exercises that focus on rhetoric rather than substance. So far I have been missing theoretical frameworks that required a bit of work and dare I say it? Thinking, just thinking through ideas, not one single concept that was hard to grasp.
Inter-disciplinarity? No thanks: Boring, over-priced and somewhat hysteric with all its pieces of 300 or 500 words of reflective practice. This course does not allow us to reflect on the institutional agenda, the politics of academia or the self-centred assessment obsession we are presented with. Nor do lecturer or authors make any references to auto-ethnography, auto-biography or reflexivity. I was told, it’s another discipline and hence we won’t discuss it, so no chance to get the course anywhere near inter-disciplinary approaches or harness the power of collective student knowledge in academic crowd-sourcing style.
Off the record – student feedback: In 1:1 conversations behind other walled gardens I get to hear that this course is a ‘raw deal’, that the references we are presented with are predominantly freely accessible government reports, papers produced by academics who don’t work with the Open University or other material that has been licensed under a Creative Commons License and was intended for non-profit purposes – but who dares to cry wolf when they have spent a considerable amount of money on degree courses they try to do to get on with careers that are not exactly exciting? Clearly, it takes another kind of student to get a bit of protest than the ones the Open University usually attracts and manages well to keep as far apart as possible – networking outcomes are incredibly poor at the Open University, any conference or workshop will provide a better opportunity. In this way, though, any student rebels remain under control, I haven’t seen anything remotely resembling what I witnessed on a regular basis in Berlin’s universities – where students do have to pay at worst a minor fraction of what we are being charged here – but still seem to have fierce critical thinking for breakfast and never get tired pointing out what’s wrong with ‘the system’.
Not understanding social media practices: Technology, after all, is not a panacea. To me it seems, some academics discovered social media as cash-generating holy grail, so they came up with online courses that require students to do a lot of administrative work that course teams used to do in the past. Lecturers have started blogging, some of them explored the liberating effects of reflecting over compromising personal material they declare they don’t want to share in the student forums but you will find them on Google within a minute. Others don’t trust any applications which are freeware or shareware or anything that requires interaction between peers, no matter where you are in the hierarchies in real life. I feel like attempting to educate educators who lack experience in social media and think that a bit of blogging in pseudo-anonymous style and a few friends on facebook are all that’s to be known about social media. Elearning itself is so overrated and yet so misunderstood and under-harnessed in this course that I wonder what comes next. The exciting aspects of studies based on books and papers? The unquestioned technological determinism that has been creeping into the study material compiled by people who barely know anything about building networks and resolving conflicts or getting into such in social networks is shocking. What qualifies these people to teach us in this top-down manner (in particular as they request us to provide evidence even in cases when we argue we haven’t made any personal or professional progress)? Why should I be content with this after experiencing experts in the field sharing on Twitter and in blogs in a constant stream of enthusiasm? Why should I trust experts in online edcuation when they do not even have a sound online identity (or none at all)?
Before we hyped elearning: Non-online courses at the Open University were provided as heavy packs of audio, video and paper material (one of them delivered numerous interviews with Stuart Hall -perhaps I need to let the Open University know that these courses were the ones which educated me towards the demanding student I am nowadays, that was at half the fee I pay now and just 4 years ago). Now, this is gone, though. Whenever my internet connection is down, I am lost. The entire material is provided as html sites, lots of links, so please check them and if you intend to highlight or work with the material offline, happy copy and pasting. Whenever the student server is down, the same applies.
Harnessing the limitations: Over the past 11 weeks or so I have been through a number of angry moments, and I wasn’t shy in expressing my frustration. The aspect that infuriates me most is the lack of challenging course work, the total obsession with assessment and the massive lack of flexibility. This is new, in previous courses (under-graduate and post-graduate) the Open University provided enough room for personal planning around other commitments – after all that’s why busy people study there. Now it’s every week another 3-5 activities we’ve got to do. Plus essays and projects. Write 500 words on this or that, post it on your blog (and mess up your online identity) and debate in the forum – where noone will respond to what you say – beyond oh yes, good point – because people are busy ticking all the boxes of this ‘new’ micro-management teaching style. Flow, the kind of immersed happiness that comes with getting deeply into studies, does not kick in. I assume, that is what I miss most and that’s why I am angry. I feel betrayed for the best that learning has to offer.
Flows of learning: In all my disappointment (there are more aspects that make you laugh out loud in disbelief, check my Twitter channel) I noticed I have been fuelled with – supposedly – negative energy and a lack of inspiring and driven debate that poured right into my spinning activities. We spinners in London’s Soho Gym Camden are blessed with a remarkable individual. I have come from weak to outstanding (I get to hear) over the past 10 months and keep having amusing conversations about personal development and informal learning – unexpected, unplanned, all down to someone who is outstanding in his teaching, motivational and observational skills. Our instructor will not break a spinner, but he will yell at us in complete passion ‘fly! fly!’ and we will. He will observe your progress and won’t push you beyond your personal maximum limit but he will get you very close. That’s a rare skill, too many lecturers either don’t challenge you or too much or only in all the wrong aspects.
Informal learning: I have learned an enormous amount from these spinning classes that have made me see skills I possess but never thought I would have. I have became a lot braver, trusting, confident in the unknown – I have started exploring the mental space that is between getting on that bike and the 5th minute after getting the body into a different mode. I develop ideas in a non-intellectual way when I work through the 70th minute on a Sunday morning, the body in ecstatic sweatiness, the mind sharp and ready to tackle whatever may come. I have learned to be in a state of very happy meditation, a state of deep fulfilment, generated by nothing but physical work and focus, focus, focus. Don’t let go! The mantra that wipes out any doubt in the manipulating power an instructor can have over you. Don’t let go! – the same few words Rose got to hear from Jack on the Titanic. You know how far she got after he drowned in the icy sea…(that’s another story though).
Transferable social skills: I have learned to trust an instructor who’s got the power to make or break (and I wasn’t aware of this before) by manipulating us. I have also learned that a good and passionate teacher is not shy of sharing what they do learn from us learners. And they do. In fact they may even discover things in learner they envy as they haven’t had that experience yet. It’s been a rewarding and fantastic journey that has got me to look at learning and teaching even more from a sharing and equality angle. I am less than ever before willing to buy into the assessment-driven micro-management teaching I experience in my university.
Producing docile minds versus the greed for a challenge: Studies that lack enthusiasm and the kind of inspired atmosphere that leaves people happily exhausted are something we all should learn to criticise a lot harsher. Too many have been educated to be docile, to not question the power and hierarchy, the funding politics and institutional agendas embedded in learning practices that protesting for harder student work and more challenges do not seem to come naturally to many students – and I mean qualitative harder studies, not just a mind-numbing quantity of easily assessable tasks. I find this sad, even more so ever since I have been joining these spinning classes which are always fully booked and transform people over an hour into happily exhausted perma-grinners, excited in the experience and keen on coming back and progressing. Fly, fly!
Below are the findings of a quick research I have undertaken on [additional] financial resources available for disabled students in preparation for an essay which is going to discuss barriers and accessibilities in Higher Education. The differences among nations are considerable when it comes to eligibility for such funding – many funding bodies apply a medical model of disability (as opposed to a charity model or a social model for instance) that excludes multiple or temporary disabilities.
The summary is available on Slideshare.
Here are my 1-sentence definitions and notions around accessibility:
How would you define ‘accessibility’?
Access marked by non-barriers in technical, social and navigational terms as well as the absence of dangers, difficulties and fears.
Who do you think is responsible for accessibility?
All stakeholders, including society as a whole; more precisely, the engineers/architects of knowledge (educators/lecturers/researchers), management, designers, administrators, learners, regulators, quality assurance auditors, financing bodies, marketing agencies, publishers.
What do you understand by accessibility in an educational context?
Infrastructure, hardware, software, applications and content that is accessible without barriers due to physical, technical, design-related restrictions or settings which prevent learners from accessing the spaces in question.
What do you understand by accessibility in the context of online learning?
Online Learning spaces that offer access to web-based learning content which also take into account that individual settings and requirements differ and restrictions can be imposed by hardware, software, applications, corporate settings as well as country settings.
Why is accessibility a concern today in your context or country?
Predominantly, due to EU/UK/German legislation and subsequent changes of social practices and discourses, i.e. social, technical, financial as well as legal/policy-related factors changed and developed towards a new attitude.
And some reflections on the application of the concept:
Even though, this course is all about accessibility, I just notice it is actually more restrictive than any other OU courses I have studied so far. It asks me to post material on my blog, i.e. publish material to the public, and hence interfere with my personal notion of what should be published on my blog and what remains private. I am also asked to work according to a schedule that does not allow any flexibility – supposed, I want to gain some marks for online collaboration and wiki-authoring which means I can neither work ahead nor fall behind. Usually, the key advantage of online education is exactly this kind of flexibility in cases of commitments other than studies, such as work load, conferences, travel etc.
On top of this, a limited range of only a few weeks’ study material is accessible in the learning space, making it impossible to skim through all the material and grasp the wider ideas. So it goes, bite by bite – independent learning in an online course? We need to develop this further, I feel, preferably in a collaborative manner between disabled students and non-disabled students, educators, administrators and managing staff – as well as the web designers. However, so far I wasn’t asked to provide any feedback – here, my blog comes in handy and I feel I can give myself a voice.
If accessibility is supposed to be more than ‘just’ a legal obligation, but a lived practice, I would also suggest to make transcripts available in addition to video material to be watched by learners. Not only because some students might be visually impaired but also because non-disabled students may not be equipped with the technological gadgets or run older computers etc. Can assistive technology actually stiffle learners and impose new restrictions due to technological limitations, resulting in new and additional problems, hence, make it actually less accessible than in hardcopy/conventional formats?
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